You may have read that Gartner projects IT spending to increase in 2011. It's great news that may lead to hiring new staff or at least new consultants for your IT and information security projects....Just proceed with caution and don't fall for the "I'm certified therefore I'm all you need" persona that's rampant in our industry.There are a lot of people out there looking for work - many of which ...
Continue Reading...I've experienced two things in the past week that have reminded me that it doesn't take much to really tick off your customers with bad customer (no) service.1) I ordered some automotive parts 2 weeks ago. Needed them by this past weekend. Never received them. The vendor claimed that UPS lost the package...come to find out the package was apparently addressed to someone else. [don't know for sure since I ...
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